Great Western customers face £10,000 fare for 64 mile journey

Fee from Taunton to Trowbridge works out at £156 per mile


How many times have you gone to book a train ticket online, only to laugh maniacally at the price and book yourself a five star, all-inclusive foreign holiday for half the price instead?

It's no mystery that train travel in the UK is eye-wateringly expensive.

See also: Rail company accused of being like the Gestapo

See also: Pregnant woman who didn't pay £2 fare faces jail

What's more, those trips to Sheffield, Southampton, Swansea and Stourbridge keep getting costlier and costlier with each passing year.

That said, train ticket prices have not yet become so ludicrous that they've entered the five figure region.

Yet for customers looking to get the direct Taunton-to-Trowbridge train, this was what they were recently faced with.

Although just 64 miles apart, the journey was reportedly being advertised as costing £10,000 by Great Western Railway (GWR), from 22 May through to 14 July.

Not only does this amount to £156 per mile, which even these days is excessive, but passengers would not be able to go via Bristol.

A GWR spokesman said it was an IT problem which caused the expensive fare and the error has since been corrected, the BBC reports.

"We are aware of an IT glitch which has published fares for a first class journey that does not exist," the firm said.

"Anytime single fares between Taunton and Trowbridge are available from £12.70."

Which, in case you were wondering, is £9987.30 cheaper than the price advertised.

It wasn't just GWR however who were experiencing this glitch.

The Trainline also showed the same price for a ticket for 20 June, but in this instance it was for a first class single, so a bit more bang for your buck there.

In the wake of the error, the site was keen to point out train fares were set by the rail industry - and not them.

Consumer expert Martin Lewis told BBC Radio 5's Adrian Chiles these sort of mistakes happen all the time and it is probably a database error.

"If something doesn't look right stay clear," he said.

"In an automated world mistakes happen."

We suspect in this case, not many people were about to shell out 10k for an 64 mile journey.

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