Ryanair falls for 'emotional baggage' joke on Twitter
Ryanair appear to have fallen for a comedian's joke about baggage charges.
Ryan Hand tweeted a gag about Ryanair, and got a response from the airline almost immediately.
He wrote: "What a disgrace, there's a woman crying at the @Ryanair check in desk who's been made to pay more for emotional baggage."
What a disgrace, there's a woman crying at the @Ryanair check in desk who's been made to pay more for emotional baggage
- Ryan Hand✋ (@RyanHand_) December 29, 2014
Ryanair then replied: "Hi Ryan, which airport is this happening at?"
@RyanHand_ Hi Ryan, which airport is this happening at? IK
- Ryanair (@Ryanair) December 29, 2014
An incredulous Ryan then took to Twitter again, writing: "I can't believe @Ryanair have just fallen for this joke LOL retweet!!!"
I can't believe @Ryanair have just fallen for this joke LOL retweet!!! pic.twitter.com/WqQO1JtDmX
- Ryan Hand✋ (@RyanHand_) December 29, 2014
Other users laughingly commented on the misunderstanding, with one writing: "Looks like they've made a RyanError."
According to the Irish Examiner, another one said: "You do realise that's now going in the corporate suggestions scheme!!"
Speaking to the Mirror, Ryanair said: "As the fastest responding airline on Twitter in Europe, we pride ourselves on the speed of our customer service.
"We apologise for temporary technical difficulties with our sarcasm detector today."
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