Rather than leave a complaint at the desk, one group of disgruntled hotel guests kicked up a fuss by barging down to reception - swinging a baseball bat.
It is not known what the argument is about, but the guests at the hotel in China appeared seriously unhappy, with one woman smashing something over an employee's head.
He then had no qualms in turning around a fighting his corner by raining a few punches down on her in return.
Online users left a number of comments on LiveLeak, with one writing: "She took those straight rights like a champ and then went in for more."
Another wrote: "Motel 6 moto: We will leave the light on!
"Motel 666 moto: We will knock your lights out!"
Video: Passengers brawl with airline staff over delayed flights in China
Video: Chinese official suspended after violent tantrum over missed flight