A Ryanair plane coming into land at Bournemouth Airport left passengers "panicked" when the pilot aborted the move - due to another aircraft on the runway.
The "incident" has now been logged with the Irish Aviation Authority.
A passenger on the flight from Malta said the pilot suddenly pulled up and did a go-around before landing the second time.
He told the Bournemouth Echo: "We were all panicking.
"The pilot came on the PA and said he aborted the landing attempt because air traffic control advised him there was another plane on the runway."
He added that some passengers "became ill", describing the experience as "frightening".
Ryanair's Robin Kiely told the Bournemouth Echo: "Ryanair flight FR8742 from Malta to Bournemouth performed a go-around at the request of Bournemouth ATC, before landing normally 15 minutes later, at 09:30 am."
Bournemouth Airport is located approximately 8km from the town centre.
Ryanair was recently voted the worst brand in Britain for customer service, an 'accolade' that has seen the much-maligned owner Michael O'Leary set up a suggestion form on their website, giving customers the chance to say how they think Ryanair's service could be improved. Where do we begin?
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