Rail passengers to benefit from new ruling

Updated: 

Rail passengers to benefit from new ruling


Rail passengers will finally be reimbursed for delayed trains, the European Court of Justice has ruled.

If a train is more than two hours late due to bad weather or industrial action, passengers will be able to claim compensation of up to £125.

According to the Daily Telegraph, the court has ruled that compensation for delays must be paid to customer regardless of the cause.

The new rules mean that a refund of 25 per cent is offered for delays between one and two hours, while 50 per cent is offered for delays of more than two hours.

"The regulation provides for no exception to that right to compensation where the delay is attributable to force majeure," the European Court of Justice (ECJ) wrote.

A force majeure was defined as "circumstances not connected with the operation of the railway which the carrier could not avoid."

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