Ever made a fuss about the sea being too loud on your cruise holiday? Or there not being a window to sea in the inside cabin you requested? A travel agent has revealed the funniest complaints from cruise passengers over the past 12 months.
The most unusual was from a lady on a Mediterranean cruise who said the sea was too loud and claimed it prevented her from having a decent night's sleep during her holiday. She suggested the cabins be "better sound-proofed against the sounds of the sea."
bonvoyage.co.uk revealed the hilarious complaints, which included a man who voyaged on a summer cruise around Alaska complaining about the weather not being as warm as he expected. He said he expected to be able to "swim in the swimming pool each day" and "get an impressive tan".
The man stated that "all cruises are meant to be hot", and so sought compensation for having to buy warmer clothing as he "had only packed minimal clothing for the expected hot weather."
A woman on a Celebrity Cruises ship asked bonvoyage.co.uk for a full refund in June last year because she didn't see any celebrities on board. The woman said the company was guilty of "false advertising" due to the lack of stars.
A woman on a Hawaiian cruise told the customer service team she had heard Gary Barlow was once on the same cruise she had ventured on but failed to see him on the ship this time. She demanded an explanation as to why he was not on the same cruise again this time.
Steph Curtin, Cruise Development Manager of bonvoyage.co.uk, said: "As an online cruising agency, we always try to provide the best customer service possible for our customers; whether it's regarding their comfort on-board, the information they get before getting on board or all the services and entertainment available on the ship."
She added: "The vast majority of feedback we get from our holidaymakers is hugely positive, usually telling us what a great time they had, but from time to time we come across a few quirky complaints that we can do little to help. Whilst we always make sure we go back to every complaint, I'm afraid we can't be held responsible for the sea being too loud or the lack of celebrities on board; as much as we wish we could put Gary Barlow on every cruise!"
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