California patient, 78, told he is going to die via robot videolink

Medical bosses have fallen under fire after a 78-year-old man was told he was going to die by a doctor via robot videolink.

Ernest Quintana was informed he had just days to live by a doctor who appeared on the robot's videoscreen.

Mr Quintana died the following day at the Kaiser Permanente Medical Center in Fremont, California.

His daughter's friend Julianne Spangler hit out at bosses at the center, saying: "This is not the way to show value and compassion to a patient."

Mr Quintana's friends and family said it showed a lack of compassion (Picture: Julianne Spangler/Facebook)

Posting a picture of the robot's screen, Ms Spangler wrote on Facebook: "This is the robot doctor that came into her father's ICU room late Monday night and told him he has no lungs left only option is comfort care, remove the mask helping him breathe and put him on a morphine drip til he dies.

"Thank you Fremont Kaiser for your compassion to a man who is 100 % aware and alert...

"That robot doctor may be ok for some situations but not to tell a Man he is going to die. Technology at its best? Had I been there, I would have told him to turn around roll his ass out and send in a human!"

She said Mr Quintana had passed away "with his family by his side and the compassion he deserved!"

Ms Spangler later wrote: "As a society we cannot accept this as a 'new norm' or 'standard operating procedure'. there is still a need for human touch especially in the last hours of your life.

"Every struggle, every happy moment, every tear being reduced to a video screen telling you will no longer live is not acceptable. Demand better. Appreciate our advances without allowing it to overstep the bounds of compassion."

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Sophia the robot. (Future Investment Initiative / YouTube)

If LG has its way, the company's robots will soon be serving you breakfast, carrying your luggage, and cleaning your floors. Well, assuming they can overcome some pretty basic problems like not working, that is. 

The promise of a connected-robot future was made repeatedly Monday morning at CES in Las Vegas, with LG's vice president of US marketing, David VanderWaal, taking the stage to show off a line of AI-powered robots that are intended to both integrate with a smart home and work in commercial settings. 

Unfortunately for all The Jetsons fanboys out there, the biggest impression was made by what was left unsaid. 

VanderWaal first introduced CLOi, a small robot designed for the home, with an attempt at humanization. "CLOi is capable of physical and emotional interaction," he told those gathered. "She's so cute. Talk about innovation that makes you smile."

David VanderWaal and CLOi were not getting along.

David VanderWaal and CLOi were not getting along.

Image: Bridget Bennett/mashable

CLOi, for its part, must have not taken kindly to the objectification, because from that point on things clearly did not go as planned. 

"CLOi, am I ready on my washing cycle," asked VanderWaal. He was met with silence. "Even robots have bad days," he then quipped to genial laughs around the room. 

But the robot wasn't done with its boycott of one. VanderWaal continued to pepper it with questions, as was clearly part of his planned presentation, only to continue to be ignored.  

"CLOi, what's for dinner tonight?" No response. "CLOi is not going to talk to me," he observed. "CLOi doesn't like me evidently."

But still, ever the VP of marketing, VanderWaal kept trying. "CLOi are you talking to me yet?" Silence. "What recipes could I make with chicken?" Nothing. 

CLOi, back to the world (and David).

CLOi, back to the world (and David).

Image: Bridget Bennett/mashable

Which, yeah, not a good look. It's hard to convince a crowd of tech journalists and industry analysts that your AI-connected fleet of worker bots is ready for primetime when the featured unit can't even respond to expected voice commands. 

CES is known to overflow with hype, and all too often big promises are made and then never delivered on. What isn't so common, however, is for that cycle to come to completion during a press launch event. 

I guess LG figured out how to innovate, after all. 

The robotics company Boston Dynamics, known for making scarily-competent robots and then beating them up, is at it again. The company showed off the SpotMini earlier this February, a dog-like robot that can open doors and eerily resembles a creature from Black Mirror.

Now the company has released a clip showing what happens if you try to stop the robot from opening doors. SPOILER: it doesn't appreciate the interruption. 

The SpotMini is hit, shoved between a door, and has its tail-rope yanked back, but still claws its way through to the other side. 

Part of me wants to call ASPCA, but I'm more scared for all of humanity. 

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A hybrid robotic arm used for the milling of 3-D printed parts operates at the Siemens AG electronics manufacturing plant in Erlangen, Germany, on Tuesday, Feb. 19, 2019. Siemens Chief Executive Officer Joe Kaeser took a swipe at European antitrust regulators poised to block a planned rail merger with Alstom SA, saying the future of the business in the region may be determined by backward-looking technocrats. Photographer: Alex Kraus/Bloomberg via Getty Images
A robotic arm handles a piece of networking equipment during a control unit test at the Siemens AG electronics manufacturing plant in Erlangen, Germany, on Tuesday, Feb. 19, 2019. Siemens Chief Executive Officer Joe Kaeser took a swipe at European antitrust regulators poised to block a planned rail merger with Alstom SA, saying the future of the business in the region may be determined by backward-looking technocrats. Photographer: Alex Kraus/Bloomberg via Getty Images
A hybrid robotic arm used for the milling of 3-D printed parts operates behind safety glass at the Siemens AG electronics manufacturing plant in Erlangen, Germany, on Tuesday, Feb. 19, 2019. Siemens Chief Executive Officer Joe Kaeser took a swipe at European antitrust regulators poised to block a planned rail merger with Alstom SA, saying the future of the business in the region may be determined by backward-looking technocrats. Photographer: Alex Kraus/Bloomberg via Getty Images
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HANGZHOU, CHINA - DECEMBER 17: An intelligent robot serves at Alibaba's first future hotel on December 17, 2018 in Hangzhou, Zhejiang Province of China. Guests living in Alibaba's future hotel can walk into guest rooms, fitness center or restaurant via facial recognition system. Robots are also available in the hotel to provide recorded voice messages and accompany guests during their stay. (Photo by VCG/VCG via Getty Images)
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Sophia, a Hanson Robotics latest and most advanced robot to date and a cultural icon, on November 24th, 2018 in Vijfhuizen, The Netherlands. During the last weekend of November took place in the Expo Haarlemmermeer the eighth edition of the biggest tech festival in The Netherlands, 'Bright Day'. This festival brings all the latest developments in technology, design, new travel options. This year, the festival counts with the presence of Sophia robot, she is Hanson Robotics' latest and most advanced robot to date and a cultural icon. (Photo by Romy Arroyo Fernandez/NurPhoto via Getty Images)
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A robot barista to serve coffee at Henn na Cafe, Shibuya district, Tokyo, Japan in October 2018 ( (Photo by Oleksandr Rupeta/NurPhoto via Getty Images))
A robot barista to serve coffee at Henn na Cafe, Shibuya district, Tokyo, Japan in October 2018 ( (Photo by Oleksandr Rupeta/NurPhoto via Getty Images))
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Japan Robot Week 2018 exhibition is held in Tokyo, Japan on October 17, 2018. Japan Robot Week is a trade show specialized in service robots and robot-related technologies. This event aims to create the future business opportunity by introducing research, development and manufacturing of robots utilized in various scenes, and robotic system integration.
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Android robot of Leonardo Da Vinci is demonstrated during the Japan Robot Week 2018, the exhibition is held in Tokyo, Japan on October 17, 2018. Japan Robot Week is a trade show specialized in service robots and robot-related technologies. This event aims to create the future business opportunity by introducing research, development and manufacturing of robots utilized in various scenes, and robotic system integration.
Japan Robot Week 2018 exhibition is held in Tokyo, Japan on October 17, 2018. Japan Robot Week is a trade show specialized in service robots and robot-related technologies. This event aims to create the future business opportunity by introducing research, development and manufacturing of robots utilized in various scenes, and robotic system integration.
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Japan Robot Week 2018 exhibition is held in Tokyo, Japan on October 17, 2018. Japan Robot Week is a trade show specialized in service robots and robot-related technologies. This event aims to create the future business opportunity by introducing research, development and manufacturing of robots utilized in various scenes, and robotic system integration.
Japan Robot Week 2018 exhibition is held in Tokyo, Japan on October 17, 2018. Japan Robot Week is a trade show specialized in service robots and robot-related technologies. This event aims to create the future business opportunity by introducing research, development and manufacturing of robots utilized in various scenes, and robotic system integration.
Japan Robot Week 2018 exhibition is held in Tokyo, Japan on October 17, 2018. Japan Robot Week is a trade show specialized in service robots and robot-related technologies. This event aims to create the future business opportunity by introducing research, development and manufacturing of robots utilized in various scenes, and robotic system integration.
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INCHEON AIRPORT, SOUTH KOREA - 2018/06/12: A young girl communicating with a robot that is on display at Incheon International Airport in Seoul / South Korea. The Guide Robot recognises languages; In addition to English, it can also answer Korean, Chinese and Japanese and recognise boarding cards that are scanned on the touch screen. (Photo by Jonas Gratzer/LightRocket via Getty Images)
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Mr Quintana's granddaughter Annalisa Wilharm described the moment the remote doctor informed her grandfather of his impending death on the screen, saying: "I'm freaking out inside, I'm trying not to cry – I'm trying not to scream because it's just me and him."

Ms Wilharm said when Mr Quintana's wife complained a nurse told her it was the centre's 'policy', but Michelle Gaskill-Hames, senior vice-president of Kaiser Permanente Greater Southern Alameda County, said in a statement the policy was to have a nurse or doctor in the room when remote consultations took place.

She said they "don't support or encourage the use of technology to replace the personal interactions between our patients and their care teams" and the centre had fallen short on this occasion.

"We will use this as an opportunity to review how to improve patient experience with tele-video capabilities," she added.

This article first appeared on Yahoo

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