Residents who met the Prime Minister in Downing Street following the Grenfell Tower fire have criticised estate managers of the building as having been "invisible in the aftermath of the tragedy".
The group, made up of victims, residents, community leaders and volunteers, said they were grateful to Theresa May for listening to their concerns but demanded "real action and immediate results" moving forward.
In a statement to the Press Association they criticised Kensington and Chelsea Tenant Management Organisation for its reaction to the disaster.
The group said: "In our meeting at Downing Street, we explained to the Prime Minister the anger of all residents towards the management of the estate over a long period of time, paving the way to this tragedy.
"With the exception of very few junior officers, the estate managers have been invisible in the aftermath of the tragedy."