You won't believe some of the inappropriate 999 calls people have made to police

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Undelivered fridge freezers, hissing cats and faulty headphones. No, these are not things people have complained about on Twitter, but rather reasons why members of the public decided to call 999.

Christmas and New Year is the busiest time of year for the emergency services, according to Scotland Yard, and police are warning the public not to make time-wasting 999 calls.

Figures show there's been an increase in people dialling 999 this year by 11.2%. To give you more of an idea of what that means, that equates to an extra 216,000 calls. Quite something, huh?

And the Met Police have released a list of 12 calls which did not require a response - one caller rang to say their dog was shaved instead of trimmed by a groomer. Another guy couldn't find a way to get home and wanted the police to pick him up.

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The increase in calls could partly be down to an increasing population and the fact some out-of-hours services by other service providers have been reduced.

Chief Superintendent Pippa Mills, who leads the Met's Command and Control Unit (MetCC), said: "Although the majority of people who require police assistance use the numbers correctly, there are still too many calls to emergency lines where the 999 number is being used as an information service.

"In many cases a simple internet search would provide the answer to the question posed by the caller."

She said the 999 number must be reserved for situations where a crime is actually in progress or someone is in danger, adding that calling the 101 number does not change the police response people would get in a non-emergency situation.

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Police say internet searches would provide the answer to many of the inappropriate 999 calls (Chris Radburn/PA)

Anyway, here's what you've all been waiting to read - extracts from 12 inappropriate 999 calls made to police this year. There are no words.


"I am (at) Heathrow and I have left one of my bags in a taxi?"

"I have seen a fox walking outside the window and I wanted to report it in case it's dangerous."

"Basically, I'm in N8 and I'm trying to get home to Finsbury Park and I don't have any money on me for a taxi - I want police to come and pick me up and take me home..."

"My mum put a deposit down on a fridge freezer and they haven't delivered it - they keep changing the delivery date..."

"I'm lost and I'm looking for a building that I can't find, can you tell me where it is?"

"I sent back my headphones because they are faulty and the manufacturer said they haven't received them..."

"There was a bird in the store but it's ok, someone has removed it now..."

"I want to report that I have lost my driving licence..."

"I have a dispute, I took my dog to be groomed and they shaved him instead of trimming him."

"There is a cat following me down the road and it keeps hissing..."

"What time do the betting shops close in N18?"

"Can you give me the number for the non-emergency police?"

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