A Chinese detergent maker has apologised to black people hurt by an advert in which a black man "washed" by its product was transformed into a fair-skinned Asian man.
Shanghai Leishang Cosmetics Ltd said it strongly shuns and condemns racial discrimination.
But it blamed foreign media for the "over-amplification" of the ad, which first appeared on Chinese social media in March.
The ad was halted after it drew protests this week following media reports.
"We express regret that the ad should have caused a controversy," the company said. "But we will not shun responsibility for controversial content.
"We express our apology for the harm caused to the African people because of the spread of the ad and the over-amplification by the media.
"We sincerely hope the public and the media will not over-read it."
The advert for Qiaobi laundry detergent drops shows a black man entering a room and attempting to flirt with an Asian woman. He is carrying a can of paint, wears dirty clothes and has a soiled face.
She feeds him a detergent drop and stuffs his body into a top-loading washer. When the cycle completes, a fair-skinned Asian man in a clean white T-shirt emerges to the delight of the woman.
When speaking to the Chinese nationalist newspaper The Global Times, a Mr Wang of Leishang said the critics were "too sensitive," and the issue of racial discrimination never came up during the production of the video.