Mum who used disability allowance to buy tickets turned away from theme park

Staff at Gulliver's World said the tickets had already been used

Updated: 

Credits: Liverpool Echo

A mum has vowed never to return to a theme park after being left fuming when she was refused entry at the gate.

Dawn Wilkinson, who used her son's disability allowance to fund the family trip to Gulliver's World, was told by staff her tickets had already been used.

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She spent £90 - a third of her autistic son's allowance - on the tickets bought from the Warrington theme park's official website.

Dawn, 30, said she wasn't allowed in with her two children aged 11 and six, who had been excited about the day out for weeks.

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The mum, a full-time carer for Mason, six, told Liverpool Echo she had planned to take her two kids, niece and dad to the park since the beginning of the summer holidays.

They were purchased off the official Gulliver's website four days before the trip, which was on Friday 25th August.

Dawn has been visiting the park for 20 years, the last time being two years ago, and never had any trouble with tickets.

When they arrived at Gulliver's World they had their tickets scanned by a member of staff who told them they had already been used.

She was told that the person that had used the tickets had written down the barcode and been permitted entry.

The guest services leader went to check the CCTV and when he returned said that it was not Dawn that entered using the tickets.

Credits: Liverpool Echo

Mum Dawn Wilkinson says she will never go back to Gulliver's World

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He told her that she could either 'leave or pay again' as they were not willing to check the park full of 4,000 to find the person who used the tickets.

Dawn admits at this point she was 'aggravated like anyone would be' by the situation and left the park to go and ring the police.

The police told her that it was a civil matter that they could not get involved in.

Dawn, who works as a full-time carer for her son said: "At this point my son was screaming and crying, having a full blown meltdown because we couldn't get into the theme park."

"I then transferred a further £90 of his disability allowance to pay for more tickets."

Credits: Google

Gulliver's World in Warrington, near Liverpool

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Her son's autism means that when something upsets him in the morning he is up and down all day.

Initially being refused entry in the morning ruined the entire day for the family.

Dawn said: "There is no chance we will ever return to Gulliver's World."

Gulliver's has been approached for comment by Mirror Online.


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