Nurse rejected building work before returning home to total mess and £2,500 bill

Tracey Jones came back to find a patch of mud on her driveway

Updated: 

Nurse turned down work only to find they charged her anyway

A nurse who claims she turned down a doorstep offer of work on her driveway was horrified to return home to find a patch of empty space.

Tracey Jones, 51, claims she turned down work just one day before from a man who knocked on her door.

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However, when she returned to her Wolverhampton, West Mids, home on January 9 she found her driveway had been dug up and a bill pushed through her letterbox.

The enraged mum-of-three reported the incident to Trading Standards, which is investigating the case.

Credits: SWNS.com

SWNS.com

Credits: SWNS.com

SWNS.com

Tracey claims she has yet to hear back from the company and is worried she will have to pay another company for the repairs herself.

She said: "I'm really angry. We're a youngish couple, but what if this had happened to someone disabled or elderly?

"I could barely believe it when I came home the following evening and my front garden had been entirely dug up and they'd left a bill for £2,500.

"I made it absolutely clear to the guy who knocked on my door that I was not going to agree to the work being done there and then. When I rang him to ask what on earth they were playing at, he tried to claim it was all a misunderstanding.

Credits: SWNS.com

SWNS.com

"Me and my partner both work very hard, and if we were going to make a large investment like this, we would make sure we have all the money in place first.

"I won't be paying for this mess, but of course we're now stuck with a bill to put this right ourselves."

Tracey says told him she was considering giving the driveway a facelift, but that she would contact him again if she wanted the work doing.

The driveway was previously a lawn, with slabs running down the right-hand side so Tracey could take her bins out.

But all of that had been dug up and left as mud.

The man left a bill, which he signed 'John', with a leaflet for the company P&S Paving Ltd. He also nailed a sign with a contact number to a nearby tree.

Credits: SWNS.com

SWNS.com

The bill reads: "To dig out all slabs and gravel area. Then to remove it all and to pit a new layer of block pavers all around. Then to put a new layer of hard acre. Then to put a new layer of sub-base down. Then to newly tarmac it all and roll it down to a smooth finish.

"To be paid on completion of customers satisfaction."

P&S Paving, which has premises in nearby Dudley, West Mids, said: "It was just a misunderstanding. I thought I had permission to carry out the work. That's why we did it."

Andy Jervis, head of public protection at Wolverhampton Council, said: "Following a complaint we received about unnecessary work that was carried out on a driveway, Trading Standards are now carrying out an investigation."

Councillor Steve Evans, cabinet member for city environment, speaking about these types of instances said: "Our trading standards team
are aware of these sorts of tactics.

"They try and trick householders into thinking they have agreed to this work and presumably through a combination of confusion and pressure some people cave in and pay for work they never agreed to."


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