Tesco and John Lewis announce new click-and-collect fees

The retailers have increased the minimum spend for free delivery

Updated: 
Tesco announces new click-and-collect fees

Tesco and John Lewis customers will soon face charges for collecting online orders in store.

As of 28 July Tesco will add a fee to their click-and-collect service that was previously free of charge for orders over the £25 threshold.

The minimum spend for free delivery will now be raised to £40. Any orders under £40 will be charged £4 plus the existing £1 - £6 delivery charge, Retail Week reports.

For Tesco customers these changes will also affect those who are signed up to the Delivery Saver scheme. With Delivery Saver customers can elect to have all their groceries delivered for just £3 a month as well as free next-day Tesco Direct delivery and priority access to Christmas delivery slots.

A spokesperson for Tesco has said: "We're changing the minimum basket spend when you shop online for your groceries to £40. Customers will still be able to benefit from a range of offers, including our Delivery Saver scheme, £1 one-hour delivery slots and our free click-and-collect grocery service."

John Lewis are planning to introduce a £2 charge for orders of less than £30. However, orders worth more than £30 will still be free to collect in John Lewis and Waitrose stores, the Telegraph reports.

John Lewis managing director Andy Street said: "There is a huge logistical operation behind this system and quite frankly it's unsustainable."

However it seems that Marks & Spencer are keen to widen opportunities for their shoppers, having announced last week that they will be offering free in-store collection at 100 Simply Food shops including motorway service stations, the Telegraph reports.

This announcement comes just days after Tesco announced that they would be scrapping their Clubcard Fuel Save system.

The rewards scheme was put in place so that shoppers spending money on groceries would accumulate discounts on fuel.

The scheme was only launched in 2014 and gave shoppers 2p off a litre of fuel for every £50 they spent in the store. Fuel Save will be stopped at the end of the August this year.

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