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My son is moving to Chicago with his job in a couple of weeks and I want to be able to call him while he is there without it costing me the earth.
I understand that you can use a computer to make free calls to the US, but I do not know how to set myself up to do this.
My son says that he has Skype. Is this the best service to use, and how does it work?
M Thompson, Bakewell
Dear Mrs Thompson,
Internet phone calls are made using a system called Voice over Internet Protocol (VoIP). There are lots of different types of VoIP services available in the UK.
However, if your son already has Skype then this is probably the best one to go for, as while international VoIP calls to landlines are generally cheaper than those made by landline to landline, signing up to the same service as the person you are calling means you can talk for free.
All you need to do then is search for Skype on the internet and download the service to your computer before searching for your son (using his Skype address).
Once the two of you are set up as "contacts", you can talk as often and for as long as you like without it costing you a penny.
If your computers are set up for video calls, he can even wave to you from Chicago and show you round his new home.
Whatever your financial problem, write to email@example.com and The AOL Money Fixer will get on the case.