Ryanair annual profits down 8%

%VIRTUAL-SkimlinksPromo%Ryanair said customer service was improving "rapidly" as the budget airline looks to recover from its first drop in annual profits in five years.

Post-tax profits were 8% lower at 523 million euro (£426.5 million) in the year to March 31 after a price war left average fares 4% lower at a time of rising fuel costs.