%VIRTUAL-SkimlinksPromo%Claims management companies have pocketed up to £5 billion of consumers' compensation for mis-sold payment protection insurance, according to estimates from Citizens Advice.
The charity, which analysed some previous figures from the Financial Ombudsman Service (FOS) to make its projections, also carried out consumer research suggesting that nearly one third (28%) of people who have used a claims management firm felt under pressure to pursue a claim.
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