Homeserve in £30m mis-selling fine

Updated
File photo dated 25/06/13 of an aerial view of houses in Brighton as nearly one million people are estimated to have taken out a payday loan in the last year to help cover their rent or mortgage costs, according to research from Shelter. PRESS ASSOCIATION Photo. Issue date: Wednesday January 15, 2014. The housing charity said that one in 50 (2%) people it surveyed said they had done this, which would equate to nearly 885,000 adults if the findings were projected across Britain. Shelter said it dealt with just under 9,000 calls to its helpline from people struggling to pay their rent or mortgage last year, rocketing by one third (32%) on the total for 2012. Its findings about the extent to which people are using loans to plug gaps in their finances came from a survey of almost 3,700 people in November who pay rent or a mortgage. See PA story MONEY Borrow. Photo credit should read: Chris Ison/PA Wire

%VIRTUAL-SkimlinksPromo%Home repair insurance business Homeserve was today fined more than £30 million following a mis-selling scandal that exposed "serious, systemic and long-running failings".

The Financial Conduct Authority (FCA) said between 2005 and 2011 the company had a profit-driven culture where targets were met by taking advantage of existing customers.

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