Lush tops customer service poll

Lush, Lakeland, First Direct and John Lewis have been voted the best stores for customer service, while Ryanair, TalkTalk and Npower have been voted the worst.

The annual survey by Which? found cosmetics firm Lush was the "clear winner" according to consumers, the only brand to achieve an "excellent" five-star rating for having knowledgeable and helpful staff and for making customers feel valued.%VIRTUAL-SkimlinksPromo%