The most complained-about banks

Updated

Every six months the Financial Ombudsman Service (FOS) publishes data on which individual financial firms have attracted the most complaints.

The Ombudsman is where you take your complaint if you have already complained to a financial firm but they haven't resolved the issue to your satisfaction. For more on how this process works, read How to complain to the Financial Ombudsman Service.
%VIRTUAL-SkimlinksPromo%

Advertisement