No drop in landline complaints

Complaints about landlines, broadband and pay TV have failed to drop over the last quarter, with Ofcom telling providers to "continue to work to improve their performance".

TalkTalk generated the most complaints among landline providers during the first quarter of this year, increasing slightly from 0.36 to 0.39 per 1,000 customers - around double the industry average.%VIRTUAL-SkimlinksPromo%