It can seem impossible to get a fair result when you are battling a financial issue alone. But never fear! The AOL Money Fixer is here to help.
Together with my husband, I have just started caring for my mother, who is now 78 years old.
Until recently, she was living a short distance away - despite suffering from dementia.
However, she had a fall recently and now needs round-the-clock care, so it is easier for her to live with us.
I would therefore like to know if I can claim any benefits to help with the extra costs involved.
I do not work, but my husband has a full-time job. Any advice you can offer would be very gratefully received.
D Bishop, London
Dear Mrs Bishop,
More than a quarter of the British adults who provide care for others miss out on benefits because they do not identify themselves as carers, according to figures from pension provider Scottish Widows.
So you are right to look into this now and claim all the benefits and social care support you can.
Other support available should include respite care for your mother to enable you and your husband to go away for the weekend, for example.
However, for more information and advice on the benefits and social care available, call the Carers UK advice line on 0808 8087777 or visit the Find me good care website.
Whatever your financial problem, write to firstname.lastname@example.org and The AOL Money Fixer will get on the case.