A couple who have moved into a brand new £200,000 house were shocked to discover that the garage will not take an average family car - not if you want to be able to get out.
So what has happened, and is this sort of thing unusual?
Garage too narrowThe Huddersfield Daily Examiner reported that Claire Walker (37) and Andy Birkhead (33) bought the £209,950 property together in Oxley Park, Huddersfield. It looked like the ideal family home for them and their son - a three-bedroom detached property, complete with garage. All went well while they moved in and used the garage to store boxes.
It was only when they emptied the boxes and tried to park in the garage that they discovered the horrible flaw. Walker's Volvo S40 was too wide to go into it, and although Birkhead's Fiesta ST could squeeze in, it left him trapped in his car because it was too narrow to open the door.
The couple is furious, and told the Daily Mail that when they contacted developer Persimmon, they were told that they should have measured the garage themselves.
A spokesman for Persimmon Homes, said in a statement: "The size of our garages are comparable with other housebuilders across the UK. The dimensions of each garage are governed by both the size of the house and the relevant planning regulations and are clearly laid out in the marketing brochure. We deeply regret that Miss Walker and Mr Birkhead are unhappy with the size of their garage. We continue to work with Miss Walker and Mr Birkhead to try and resolve the situation."
CommonThis isn't the only move into a new-build that hasn't gone entirely to plan. There have been hundreds of tales over the years, from any number of different property firms.
There was the couple who's staircase started coming away from the wall in their south Glasgow property, the family in Sussex who had sewage pouring down the walls after drains were not correctly installed, and the woman in the Peak District whose daughter narrowly escaped falling roof tiles that hadn't been properly attached.
Which surveyed 200 owners of new-builds in 2011 and discovered that more than half had faced some sort of problem in the first five years in the property. A quarter faced problems with the boiler, while 16% had issues with water, gas or electricity and 12% had structural problems.
Your rightsMost new homes are covered for two years for snags - so if anything goes wrong the developer will fix it. After that - until the fifth year - the developer will cover major issues that affect the structure of your property. However, they will not cover you for issues such as the size of the garage or rooms.
Size is definitely a consideration. Research at the end of last year from the Royal Institute of British Architects found that new properties in the UK are 15% smaller than in Ireland, 53% smaller than Denmark and 80% smaller than in Germany - and the properties are shrinking all the time.
People they interviewed for the study revealed all sorts of issues. Among the strangest were the family forced to store the vacuum cleaner at a relative's house because there was no room in the property, and another who had been reduced to storing food in the car boot. Overall, a third of people were disappointed with the amount of living space.
If you are considering a new-build, it's essential not to make any assumptions about size. Even if you are walking round a show home, consider whether the double bed is in fact a 4ft bed, and whether the spare room looks so spacious because they haven't chosen to put a wardrobe in. It's these sorts of things that can catch us out, with no comeback after purchase.