Which bank was voted the worst in Britain?

No amount of glitzy advertising can negate dire customer service – a lesson learned by Santander this week as it is named the worst bank by the British public.

The Spanish-owned bank – which currently features sporting stars Jessica Ennis, Jenson Button and Rory McIlroy in a multimillion pound advertising campaign – was bottom in five out of 11 categories in a customer survey.%VIRTUAL-SkimlinksPromo%