Saving for old age requires trust in financial services

The topic of trust and confidence in financial services has been thrust into the spotlight following a damning report by the City regulator that reveals rampant mis-selling in the UK's financial institutions.

The review of sales incentives in 22 companies, comprising banks, building societies, insurers and investment houses with their own in-house salesforces, showed 20 of the firms were paying incentives that increased the risk of mis-selling.


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