HomeServe fined £750,000 for abandoned calls

Updated
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Home insurance and repairs company HomeServe has been fined £750,000 for making an excessive number of silent and abandoned calls, Ofcom has said.

HomeServe exceeded the limit on the number of abandoned calls it is allowed to make on 42 separate occasions during February 1 and March 21 last year, the communications regulator said. This resulted in an estimated 14,756 abandoned calls being made to UK consumers during this time.

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