How to deal with claims firms

Updated

Dave Thompson/PA

The compensation payout for payment protection insurance is a headache for consumers and banks alike, yet there is one group rubbing their hands in glee as the true scale of the mis-selling scandal unfolds.

Claims management firms will rake in more than £50million in fees this year from PPI victims, despite providing a service that you can do yourself. So how should you deal with firms that target via text, phone or email?

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