How to deal with claims firms
Dave Thompson/PA
The compensation payout for payment protection insurance is a headache for consumers and banks alike, yet there is one group rubbing their hands in glee as the true scale of the mis-selling scandal unfolds.
Claims management firms will rake in more than £50million in fees this year from PPI victims, despite providing a service that you can do yourself. So how should you deal with firms that target via text, phone or email?