Banks misleading investors - again

Have you ever had decent advice from your bank about where to invest? Personally I'll never forget an early experience as a teenager, taking a printout of a comparison table to a bank and asking why they were recommending a rubbish savings account when there were so many better ones available at the click of the mouse. The response of the 'expert professional' was to peer closely at the printout and say "what's that?"

Of course I'm showing my age, but a new investigation has revealed that things haven't got any better, and in some cases it is costing customers thousands of pounds.