Taylor Swift fans crash Ticketmaster as scrum for UK tour tickets begins

Katie Archer
Updated
Taylor Swift performs onstage during night two of Taylor Swift | The Eras Tour at GEHA Field at Arrowhead Stadium on July 08, 2023 in Kansas City, Missouri. (Photo by Fernando Leon/TAS23/Getty Images for TAS Rights Management)
Taylor Swift fans have crashed Ticketmaster. (Getty Images for TAS Rights Management) (Fernando Leon/TAS23 via Getty Images)

Taylor Swift fans have managed to crash Ticketmaster under the huge weight of demand for tickets to her UK and Europe tour.

Speak Now singer Swift, 33, is currently touring the US and will take her show The Eras Tour international from August, with dates booked for the UK in June and August, and Ireland in June.

She is due to visit Edinburgh, Liverpool, Cardiff and London in June 2024 with the hotly anticipated ticket sale beginning today (Monday).

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At the end of June, Swift will move on to Ireland where she will perform three nights in Dublin.

London then gets three more shows in August as she returns to Wembley Stadium again.

Taylor Swift performs onstage during night two of Taylor Swift | The Eras Tour at GEHA Field at Arrowhead Stadium on July 08, 2023 in Kansas City, Missouri. (Photo by Fernando Leon/TAS23/Getty Images for TAS Rights Management)
Fans can't wait for Taylor Swift to arrive in town. (Getty Images for TAS Rights Management) (Fernando Leon/TAS23 via Getty Images)

Eager fans were offered the chance to bag their tickets early in a pre-sale for those who had pre-ordered her Midnights album.

But despite the pre-sale not opening until 11am, Swift fans were already complaining of problems accessing Ticketmaster from 10am as they clamoured to secure tickets.

People were tweeting that they were getting error messages and notifications that their place in the queue was no longer valid once they reached the front.

One disgruntled fan tweeted: "I got into the Taylor Swift queue with 2948 people ahead of me finally getting to the last person to be told my place in the queue is no longer valid. This is ridiculous and unacceptable I now have 36,522 people ahead of me!"

Taylor Swift attends an in conversation with Taylor Swift event at the Toronto International Film Festival on Sept. 9, 2022. Swift released
The Eras Tour comes to the UK and Europe in 2024.(Invision/AP) (Evan Agostini, Associated Press)

Someone else pleaded: "Hi Ticketmaster. I am not a bot. Can you let me in again. This is actually insane."

Another Swift fan wrote: "When you get down to 770 in the queue for @taylorswift13 and then @TicketmasterUK bumps you back to 6000."

Someone else shared: "Anyone else get to the front of the queue then booted off?? Back to 10,000 in the queue."

Fans enjoy night one of Taylor Swift | The Eras Tour at GEHA Field at Arrowhead Stadium on July 07, 2023 in Kansas City, Missouri. (Photo by John Shearer/TAS23/Getty Images for TAS Rights Management)
Fans in Kansas watch the US leg of Taylor Swift's tour. (Getty Images for TAS Rights Management) (John Shearer/TAS23 via Getty Images)

Ticketmaster were expecting a rush on buying the tickets, so had even staggered the times that they went on sale with dates at Wembley on 21 June and Edinburgh on 7 June going live for the first pre-sale at 11am.

At 1pm, Wembley for 15 August and Edinburgh for 8 June became available, while Edinburgh on 9 June was scheduled for 3pm.

There are still lots of other dates available outside of the pre-sale, as the main ticket sale starts next week with staggered times and days on Monday 17, Tuesday 18 and Wednesday 19 July to try to grab tickets.

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