Long term report: Lexus IS300h

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Lexus IS300h long termer

My mother-in-law has a 2011 Mercedes C-Class estate and a Nokia 200 phone. Now although new, the Nokia 200 is no cutting-edge device and her car is approaching five years old. And her phone pairs with her car without a problem. But try as I might, I cannot get her phone to talk to the Lexus. I can pair my iPhone, and other devices, but not this. You might perhaps expect older technology to struggle, but surely our new Lexus would be a little more robust with its connectivity?

There are other phone niggles, too. After pairing my iPhone, it doesn't recognise my favourites I had already stored in my phone, so this has to be done manually. Sorting this is just as fiddly as the rest of the user interface controls – although it has to be done, as when it's completed, it should make it a little easier to find your often-used contacts.

However, it keeps wiping them, too. So often, in fact, that I've now given up. And it also has a tendency not to recognise the name of the person you're calling, so it simply shows a number. If, like me, you think remembering phone numbers is something relegated to the early 90s, you can see why I find this is very frustrating – and makes the 'recent calls' function completely redundant.

It's a really poor show on what is otherwise a decent car. If a company like Parott can get this right on a fraction of the development budget available to car manufacturers, there is no excuse.

The knowledge

Model: Lexus IS300h
Price: £38,495 (as tested)
Engine: 2.5-litre four-cylinder, 178bhp, plus electric motor
Power: 178hp, 300Nm
Max speed: 125mph
0-60mph: 8.4s
Emissions: 109g/km
Mileage this month: 2,007

This month's highlight

Now it's not so new, we're getting a shade under 47mpg: so it's quiet, comfortable and economical!

Author: Andy Entwistle