British family stuck in south of France until Sunday after flights cancelled

A British family are stuck in France until Sunday and must fly back from an airport hours away from where they were staying after the air traffic control failure.

Rory Dollard, 40, a cricket journalist at PA Media, said he and his wife Joanne, 40, and children Emily, 10, and Arthur, eight, of Skipton, North Yorkshire, were left waiting for five hours at Bergerac Dordogne Perigord Airport on Monday after their Ryanair flight could not take off.

After being sent to spend the night at a hotel in an industrial estate, they returned to the airport to find out about flights, but there were no staff around.

Mr Dollard said: “We hired a car at the airport and travelled to visit some friends and that’s how we’re spending the next few days.

Air traffic control system fault
Queues at Bergerac Dordogne Perigord Airport as customers attempt to rebook (Rory Dollard/PA)

“Six days, it’s remarkable really, I’ve been to the airport again today and the flights had restarted for Ryanair, but they were all full already so it wasn’t a case that we could book on to the next flight.

“We’re having to wait for the next available route, which is a couple of hours’ drive away at a different airport, Limoges, on Sunday afternoon.

“It feels like there’s been a lack of information for passengers, really, I understand that there’s a lot of people affected across the continent, it feels like the weight of people affected has overloaded the system.

“We were told we would hear from somebody the following morning and we still haven’t heard from anyone and frankly we’re not expecting at this stage to hear from anyone at all, I guess we’ll be dealing with it once we get back to England.”

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