Charity praised for switch to four-day working week

A call centre has won Government praise after introducing a four-day working week for all staff.

Business and Fair Work Minister Jamie Hepburn visited the Advice Direct Scotland centre in Glasgow and heard how the new policy has boosted workforce morale and productivity.

The charity, which also operates a call centre in Stornoway in the Western Isles, overhauled its business to ensure all 90 staff members earn the same wages as previously, while working fewer hours.

Mr Hepburn said: “I applaud Advice Direct Scotland in introducing a four-day week and would encourage all employers to follow their lead by adopting the starting position that any job can be done flexibly.

“The Scottish Government is committed to creating a more flexible workforce.

“Flexible and agile working has been found to increase motivation and business productivity as workers experience an improved work-life balance which brings wider benefits to our economy.

“There can be many different approaches to delivering effective flexible working depending on the size and nature of the organisation.”

Advice Direct Scotland provides free advice and information on subjects including benefits, debt, money worries and consumer issues.

The charity’s quality and compliance manager David Rutherford said: “Introducing a four-day working week has brought major benefits for our organisation.

“It has increased productivity and motivation, with staff enjoying a better work-life balance.

“We believe it is important that all workers are positive about their job and look forward to coming to work.

“The four-day week has given people more time to do what they enjoy, such as spending more time with their family, and it has created a really positive atmosphere in the office as a result.

“We would encourage companies and organisations across Scotland to examine the benefits of flexible working.”