Chaos at one of the UK’s busiest railway stations could continue into a third day after overhead electric wires were damaged by the testing of a new £500 million train fleet.
Services in and out of London Paddington may still be disrupted on Thursday after the severity of the damage meant engineers would be unable to complete repairs overnight, Network Rail warned.
The station, which serves around 100,000 passengers each day, was deserted for much of Wednesday after services on many key routes were suspended.
Trains were unable to run between the capital and Slough or Heathrow Airport after 500 metres of overhead power cables suffered extensive damage at Ealing at around 10pm on Tuesday.
Engineers were to try and resolve the issue after rush hour on Wednesday by installing new wires before trains resumed the following morning.
“The extent of the damage means we will not be able to complete our repairs in one night, so while services on Thursday morning will be significantly improved, there may still be some disruption,” a Network Rail statement said.
“We advise passengers to continue to check with train operators before travelling. We apologise to passengers who have been affected by this major incident.”
Network Rail, the Government-owned company responsible for managing Britain’s rail infrastructure, had been planning how to fix the issue throughout the day, but could only perform repairs while trains were not running.
Great Western Railway (GWR), Heathrow Express and TfL Rail services have been affected.
Two of the four lines usually used were opened at around 12.40pm after engineers cleared debris and restored power so trapped trains could be moved but disruption was expected to continue throughout Wednesday.
Trains are starting to run again to and from London Paddington but we have a reduced service until the end of the day. Please only travel if journey is essential, tickets for today will be accepted tomorrow. pic.twitter.com/Lmd8oytyho
— GWR Help (@GWRHelp) October 17, 2018
The damage was caused by a high-speed Class 802 Hitachi train which was being tested between London and Bristol ahead of its handover to GWR.
A Hitachi spokesman said: “After years of successful testing on the route, we are taking today very seriously. A full and thorough investigation is taking place to identify the cause.”
Investigations of this kind usually take between 24 and 48 hours.
Class 802 trains are bi-mode, meaning they can operate on electric and diesel power.
They take electricity from overhead wires using pantographs mounted on their roofs.
GWR is investing £500 million in a fleet of 36 Class 802s from Hitachi – part of an overall order of 93 from the Class 800 Series which are replacing the operator’s high-speed rolling stock by the end of next year.
The incident happened exactly one year after the first of the Class 800 trains to enter GWR service suffered leaking air conditioning and a 41-minute delay on its inaugural journey with senior politicians and rail bosses on board.
Following the damage in Ealing, GWR advised passengers that they could use their ticket on alternative routes, travel on Thursday or claim a refund.
Travellers trying to get to Heathrow were told to take the much slower Piccadilly Tube line to the airport or a bus replacement service.
Delays on the Central, Circle, District, Hammersmith and City, Jubilee and Metropolitan London Underground lines compounded difficulties for passengers trying to get across the city after arriving at alternative rail hubs.
Some people were looking on the bright side – three employees at a pharmaceutical company in Slough said they had been told they could work from home for the day.
One joked: “It’s not so bad for us.”