We've made it easier to get in touch
We're always looking to make our service better for you. That's why we now offer three great ways to get in touch.
1. TalkTalk App Messenger
Get help on the go, straight from your smartphone, with TalkTalk App Messenger.
It gives you the flexibility to start a conversation and come back to it when it's convenient for you. Our messages will always be private and secure, guaranteed.
The My TalkTalk app is also an easy way to:
- View up to 12 months of detailed billing information
- Pay your bills
- Keep tabs on your spending by checking calls made and any TV rentals since your latest bill
- Track usage of your TalkTalk Mobile
Download the app here:
2. Live Chat
Talk to us in real time when you're on our website and chat with a TalkTalk expert.
Our experts are available to help you with questions about your bill or package and help you resolve any technical problems with your service.
You can contact them between 8am – 10pm, 7 days a week, 365 days a year
3. Online Community
Find answers to your questions in our online community.
On our online community you can search answers from other TalkTalk customers or ask your own questions. It's also packed with information, tips and tricks to get the most from your broadband, gadgets and TV.
If you're unable to find an answer to your question or problem, join us and post a question.
Big changes. Small changes. They're all making TalkTalk better for you