Why has this family been living in a hotel for three years?
A council has been ordered to rescue a homeless family-of-five after leaving them "trapped" living in a hotel for three years - at a staggering cost of £88,000.
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The Burns moved into a hotel when they were turfed out of their flood-damaged private rental flat in 2014 and thought they would be there for a week.
But two authorities spent months arguing over who should look after them before they were declared "intentionally homeless" - putting an end to any council help.
Since April 2014, Luke Burns and his wife Olga - both qualified teachers - have been forced to limp from handout to handout to keep a roof over their heads. Find out more in the video above.