Netflix customers scammed for credit card details

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Netflix customers are being warned to be on their guard against a new scam that's aimed at stealing personal information.

Users of the service are receiving email notifications asking them to update their membership by clicking on a link that takes them to a fake Netflix login page.

Here, they are asked to provide their name, date of birth and address, along with their credit card details. And they are then redirected to the real Netflix site, making it less likely that they'll realise they've been scammed.

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"There's more to this scam than meets the eye. What makes this campaign interesting is some of the techniques it uses to avoid detection," says security expert Graham Cluley.

"For starters, all of the phishing pages were at one time hosted on legitimate - albeit compromised - web servers. Those web pages also don't display to users from certain IP addresses if its DNS resolved to companies such as Google or PhishTank."

This means that even filters designed to weed out such phishing scams are unlikely to catch this particular one.

Scamwatch: Netflix hack attack

Netflix customers have become a particular target of scammers: recently, many people received fake invoices encouraging them, again, to hand over their credit card details.

Last summer, other users received emails telling them that their account had been suspended and that they needed to download support software - in fact, remote login software that allowed the attackers to take over victims' computers.

How to avoid email phishing scams

You might think that you're wise to the tricks used by phishers - but the chances are, you're not. Late last year, researchers at Carnegie Mellon University gave people a detailed lesson on how to spot scams, and then presented them with 38 emails, half genuine, half not.

And even when the readers examined these in detail in the light of their new knowledge, they got it wrong half of the time.

In fact, says researcher Casey Canfield, the only way to stay safe is to be a bit paranoid.

"Some users were able to identify a vast majority of the phishing emails, but only because they were biased to think everything was a phishing attack," she says.

Victims of scams and fraud
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Victims of scams and fraud
Susan Tollefsen, Britain's oldest first time mother, was scammed out of £160,000 by a fraudster she met on an online dating site. A man claiming to be an Italian gold and diamond dealer told her he was in the middle of a land deal but couldn't access cash. Tollefsen felt sorry for him and started wiring him money, eventually selling her jewellery, her flat and borrowing £32,000 from friends to give him. Read the full story here.
In March 2015 an American woman who was only identified as 'Sarah' went on the popular US television programme the Dr Phil Show to reveal she had sent $1.4 million to a man that she had never met. Although she was certain she wasn't being scammed, her cousin made her go on the programme because she was convinced it was a scam. Find out more about the story here.
Maggie Surridge employed Lee Slocombe to lay a £350 deck in her garden in March 2015. However Slocombe used a combination of lies to scam Surridge out of thousands of pounds. He told Surridge that the front and back walls were dangerous and needed rebuilding and also conned her into building a porch, all for the cost of £8,500. Read the full story here.
It's not just individuals who can be the victims of scams, big corporations can also fall foul of these fraudulent practices. In 2015 Claire Dunleavy repeatedly used a 7p 'reduced' sticker to get significant amounts of money off her shopping at an Asda store in Burslem, ending up with her paying just £15.66 for a shop that should have cost £69.02. Read the full story here.
Sylvia Kneller, 76, was conned out of £200,000 over the space of 56 years thanks to scam mail. The pensioner became addicted to responding to the fraudsters, convinced that she would one day win a fortune. Ms Kneller would receive letters claiming she had won large sums of money but she needed to send processing fees to claim her prize. Learn about the full story here
Leslie Jubb, 103, became Britain's oldest scam victim in August last year when he was conned out of £60,000 after being sent an endless stream of catalogues promising prizes in return for purchasing overpriced goods. The extent of this con was discovered when Mr Jubb temporarily moved into a care home and his family discovered what he had lost. Find out more about this story here
Stephen Cox won more than £100,000 on the National Lottery in 2003 but has been left with nothing after falling victim to two conmen. The 63-year-old was pressured into handing over £60,000 to the men who told him his roof needed fixing. They walked him into banks and building societies persuading him to part with £80,000 of cash while doing no work in return. See the full story here
Last year the Metropolitan Police released CCTV footage of a woman who had £250 stolen at a cash machine in Dagenham. The scam involved two men distracting the woman at the machine, pressing the button for £250 then taking the money and running away. Read about the full story here.
Rebecca Ferguson shot to fame as a runner up on the X-Factor in 2010 but fell victim to a scam artist last year when someone she had believed to be a friend conned her out of £43,000. Rachel Taylor befriended the singer in 2012 and claimed to be a qualified accountant, so Ferguson allowed her to look after her finances. Instead of doing this Taylor stole £43,000 from the Liverpudlian singer. Read more here
When Rebecca Lewis discovered her fiance had started a relationship with a woman he met online she packed her bags to leave. But that didn't stop her checking out the mystery woman, Rebecca quickly realised Paul Rusher's new love was actually part of a romance scam. She told Paul just before he sent the scammers £2,000 which was supposed to bring his new girlfriend to England. Find the full story here.

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