The Fixer: contactless cards

Jess Bown

Have you been left out of pocket due to poor service or sharp practice? Do you have a money problem that won't go away?

It can seem impossible to get a fair result when you are battling a financial issue alone. But never fear! The AOL Money Fixer is here to help.

Dear Fixer,

My NatWest debit card recently ran out, and when I applied for a new one it arrived as a contactless card.

I do not trust contactless technology and would never use it, so I do not want a contactless card.

Can banks force us to have contactless cards or can we refuse to use them and demand a traditional debit card instead?

F Hopkins, Milton Keynes

Dear Mr Hopkins,

NatWest now issues contactless debit cards as standard. However, you can request not to have a contactless debit card if you would prefer.

To do this, call telephone banking or go into a NatWest branch and request a replacement contact-only debit card.

Once you receive this, you can then destroy your existing card and use the contact-only one instead.

The Fixer

Whatever your financial problem, write to and The AOL Money Fixer will get on the case.

Contactless Card Payments Rapidly Rising in U.K.
Contactless Card Payments Rapidly Rising in U.K.