When Marjorie Tyrie, a 58-year-old social club steward from Folkstone, rang the National Lottery, she wanted to check she had won £1,000. What she ended up discovering was that she'd scooped a prize in the Millionaire Raffle - and was now a millionaire. Camelot has released an audio clip of her call to the Lottery helpline.
In it she explains that she's had an email telling her she'd won, and assumed she'd won another lucky dip. However, the email told her she'd won cash, and to contact the National Lottery, she asked "Is it from that raffle thing maybe?"
When she hears the prize is £1 million she can't believe it, and after screaming - and checking a few times that he's not joking - it finally dawns on her that she'll be a millionaire.
She said later that she plays the lottery every Saturday, and always picks two lines featuring the same numbers, She said: "I was bemused because I knew we'd only matched one number in the draw so clicked on it and followed the prompts to log in without really thinking about it."
She and her husband Alan will have a break from work, buy a few things they have always dreamed of, and then help their sons. She added: "Welding is a physically demanding job so it'll be nice for him to hang up his welder's mask and take it a bit easier for a while."
Response to winning a million
This is a fairly common response to a huge win like this - starting with disbelief and then ending in elation. A study by Professor Michael Trimble of the Institute of Neurology, University College, London, and Professor Dale Hesdorffer of Columbia University, New York, revealed that it is in fact the most common response. They explained: "News of the win prompts shock and disbelief for the ticket-holder – which can be demonstrated through prolonged periods of silence, screams of happiness and mind-racing thoughts of their new life ahead."
Winners are at their happiest, not when they first hear the news, but when they tell loved ones. Trimble said: "Winners are most likely to cry when they share their amazing news with family and friends. This sharing moment, which makes the life changing effect of the win a reality for the winner and their close others, triggers the largest emotional response."
In 2014, Graham Nield of Hanging Heaton in Batley followed this pattern in impressive style. He was initially shocked and disbelieving when he heard he had won more than £6.5 million - and burst into tears. He revealed that he then told his wife, and while she was still hysterical, he proposed. She said yes - adding: "but it isn't because you've loads of money. It's because I love you.'"
There are, of course, exceptions to the rule of shock, disbelief, and exclamations of joy. Back in May last year, Camelot released an audio clip of a call when one man was told he had won £8 million - to which he simply responded "lovely".
Biggest UK lottery winners
Listen: the moment one woman learns she's a Lottery Millionaire
Colin and Chris Weir, from Largs in Ayrshire scooped 161 million in the EuroMillions draw after several rollovers in 2011. They are the biggest British lottery winners in history.
Adrian Bayford, who won an astonishing £148m on the Euromillions with his wife Gillian, had to shut up the music shop he owns, because people targeted it with requests for money.
One British ticket won £113,019,926 in October 2010 but decided not to go public.
Car mechanic and racing driver Neil Trotter scooped a staggering £107.9 million jackpot on the Euromillions lottery in March 2014.
Dave and Angela Dawes won £101 million on the EuroMillions in 2011. It was only the third time the couple, from Wisbech, Cambridgeshire, had played the lottery. The couple are said to have since split up.
The sum was won in May 2010 but the winner kept their identity a secret.
One lucky British ticket-holder picked up a £81million EuroMillions rollover but remained anonymous.
Nigel Page and Justine Laycock from Cirencester bagged a £56 million jackpot back in February 2011. On winning the jackpot, Page said: 'I'd already checked my National Lottery account and had seen I'd won £55 on Lotto when I decided to buy two Lucky Dips for the big EuroMillions jackpot on Friday.'
One lucky winner won shy of 50 million but chose to remain anonymous.
Les and Sam Scadding from Newport, South Wales, and a syndicate of seven Liverpudlian call-centre workers shared a staggering £91 million in November 2009. Les, an unemployed mechanic, was £68 overdrawn on the day he bought his ticket, while the Liverpool syndicate only started playing EuroMillions together four months before their win.
Carrington, 22, from Stapleford in Nottingham, banked £45 million after matching all five numbers and two Lucky Stars in a EuroMillions draw in February 2012. The Iceland supervisor said she planned to marry painter fiancee Matt Topham, 22, following the Lucky Dip win.
Husband and wife Gareth and Catherine Bull have fairly modest spending plans despite their £40.6 million jackpot win in January. Speaking about what she planned to do now that she was rich, Catherine explained that she intended to use part of their winnings to replace the carpet on her upstairs landing...
Angela Kelly became one of the biggest lottery winners in UK history back in 2007, after scooping a £35 million EuroMillions jackpot. This is estimated to earn £5,000 a day in interest alone, meaning she's unlikely to ever be short of cash.
In June 2009, 74-year-old Brian Caswell got the surprise of his life when he took his lottery ticket to his local newsagent and discovered he'd won almost £25 million.
Belfast housewife Iris Jeffrey, 58, was the lucky holder of the record 20.1 million rollover lottery winning ticket back in 2004.
Jeffrey, 58, a cancer sufferer, only realised three weeks after the draw took place that she had won the jackpot after organisers Camelot pleaded for the person holding the prize ticket to come forward and claim the prize.
Stephen Smith and his wife Ida from Hemel Hempstead, Herts, won nearly 19 million in the National Lottery. Mr Smith said he would give up his winnings if he could have his health and the chance to live a longer life with his wife.