Passenger sends bailiffs to get £600 back from Ryanair

A holidaymaker has won a court battle with Ryanair over checking in fees - and sent in the bailiffs.

Lucas Marshall was charged £320 to check his wife and four children in on a flight back from the Canary Islands when he was unable to print his boarding passes.


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He paid the fee at the time as he did not want to miss the flight home.

But when he got home to Derbyshire, he wrote to Ryanair asking for a refund.

According to the Metro, the airline failed to respond, so he took the case to court.

Ryanair didn't reply to the court notice, so Mr Marshall won the case automatically and the bailiffs were sent to the company's headquarters to reclaim the money.

Speaking to the Daily Mail, Mr Marshall said: "The point is some people will get back and say, 'I'll leave it, I won't bother.'

"But I thought that's ridiculous. They take £300 off you for a piece of paper when really everything is already paid for."

In December, Mr Marshall received a cheque for £610.17, but did not receive an apology.

He said he was "over the moon" to receive the cheque, adding: "It wasn't about the money, it was about the principle – it was, 'You're not walking over me'.'"