The UK's worst mobile phone provider
Vodafone was the most complained about provider in the last quarter of 2014, according to data published by Ofcom.
Tesco Mobile generated the fewest complaints in the pay monthly mobile market, ending 2014 with 0.02 complaints per 1,000 customers, well below the industry average of 0.09.
Below are its results for Pay Monthly mobile phone providers from its most recent report:
Provider | Complaints per 1,000 customers Q1 (Jan-Mar 2014) | Complaints per 1,000 customers Q2 (Apr-Jun 2014) | Complaints per 1,000 customers Q3 (Jul-Sep 2014) | Complaints per 1,000 customers Q4 (Oct-Dec 2014) |
0.10 | 0.09 | 0.11 | 0.15 | |
0.15 | 0.16 | 0.14 | 0.12 | |
Talk Mobile | - | 0.06 | 0.08 | 0.12 |
0.07 | 0.06 | 0.07 | 0.07 | |
0.06 | 0.03 | 0.04 | 0.04 | |
0.04 | 0.03 | 0.03 | 0.03 | |
- | 0.01 | 0.01 | 0.02 |
Mobile coverage
Practically speaking, the most important thing to keep in mind when buying any mobile phone is the coverage and reception of the handset and operator. However, when it comes to comparing the best networks for this, the answer gets a little tricky as so much of signal strength depends on location.
The links below take you to each network's coverage map or coverage checker so you can get a decent idea of what coverage you can expect.
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