British tourist's holiday nightmare as thieves steal £12k from bank account

Ruth Doherty
British tourist's holiday nightmare as thieves steal £12k from bank account
British tourist's holiday nightmare as thieves steal £12k from bank account



A British builder's dream holiday in Australia turned into a holiday from hell after thieves emptied his bank account of £12,000 - and spent it on expensive watches and perfume.

Greg Fletcher, 50, was on holiday Down Under when thieves took £12,000 from his bank account, spending the money in Sydney while he was in Brisbane.

He was left stranded, unable to enjoy anything, and barely able to buy food and drink.

He was given several Moneygrams, but they took hours to process as staff had to call Visa offices in America to verify his details.

Greg says he was not happy with the service he received from the Royal Bank of Scotland (RBS).

According to the Daily Record, Greg said: "It's the inconvenience of everything - I wasn't able to do anything.

"I was left without anything to eat or drink. I couldn't even go down to the beach because I was waiting on phonecalls.

"Customer care was shocking and then they had the cheek to phone me to answer a survey about their service.

"I missed out on great trips and spent a week missing out with new friends."

On his return stopover in Dubai, Greg even had to borrow money from a hotel porter to pay for a cab to the nearest Monogram office.

He has now been reimbursed the full £12,000, and compensation of £150, which Greg was not happy with as his £4,500 holiday was so badly affected.

An RBS spokeswoman told the Mirror they were committed to resolving Greg's case.





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