A top executive at Korean Air has resigned amid mounting public criticism that she delayed a plane over how she was served macadamia nuts while travelling as a passenger in first-class.
Company officials said Chairman Cho Yang-ho has accepted the resignation of Cho Hyun-ah, his eldest daughter and a vice president.
She was under public fire following media revelations that a recent Korean Air flight from New York to South Korea returned to the gate because she ordered a senior crew member off the plane. Ms Cho was angered that she was served bagged macadamia nuts instead of nuts on a plate. Words: PA
The airline had apologised for inconveniencing passengers. But it also said it was "natural" for Ms Cho to fault crew's ignorance of procedures.
The airline told Korea Times that checking of quality of service was one of Ms Cho's jobs, as she is in charge of in-flight service for the carrier.
According to the BBC, transport authorities are investigating whether Ms Cho's actions infringed aviation law.
"Even though she is senior vice president at the company, she was a passenger at that time, so she had to behave and be treated as a passenger," a South Korea transport ministry official told reporters.
Airline amenity kits reviewed by Cheapflights.co.uk
Korean air executive delays plane over way cabin crew served nuts
What do you get? First class - In a Dior-branded black bag, for men, there is Dior Fahrenheit Eau De Toilette, serum and moisturiser. For women, the luxury goods are Dior J’adore Eau de Parfum products.
Business class - Male and female business travellers receive Salvatore Ferragamo Attimo products: Hand cream, lip balm, and perfume. Best bit of the kit?The ultra-luxe Dior and Ferragamo products.
What do you get? Pair of socks, eye mask, toothbrush, shoe horn, ear plugs, mini face lotion, mints, a gift voucher of €25 to spend on bogner.com. Best bit of kit? The bag. It’s soft, elegant and beautifully produced.
What do you get? Socks, eye mask, ear plugs, comb/brush, toothbrush, toothpaste, Chopard lip balm and body lotion Best bit of the kit? Chopard skin care products kick this amenity kit up a notch.
What do you get? United Global First: Socks, eye mask, ear plugs, shoe horn, hand sanitiser, toothbrush, toothpaste, mouth wash, flossing stick, tissues, mints, comb, screen wipe, pen, Philosophy products (facial cleaning cloth, hydrating mist, lip balm, moisturiser, hand and cuticle cream)
United Business First: Socks, eye mask, comb, pen, toothbrush, toothpaste, mints, ear plugs, sanitising wipe, tissues, Philosophy goods (hand and cuticle cream, lip balm and one-step facial cleaning cloth) Best bit of the kit? The “value”. Between the dental-hygiene products and the skincare products we could survive for a week on this kit.
What do you get? Socks, ear plugs, eye mask, toothbrush, toothpaste, Mentos mints, Escents Aromatherapy products (body lotion, cleansing cloth and lip balm) Best bit of the kit? The Escents Aromatherapy products. They smell like a Canadian forest on a frosty winter’s day.
What do you get? Eye mask, socks, shoe polish, shoe horn, comb, tissues, pen, toothbrush, toothpaste, mouth wash, floss, Malin+Goetz Neroli Hand & Body Lotion and Lip Moisturiser Best bit of the kit? The functional packaging. The eye mask is wrapped in red card saying “sleep”. The hand wipe is labelled “clean”, the ear plugs “quiet”.
What do you get? Inside the little brown bag passengers find: Eye mask, socks, toothbrush, toothpaste, ear plugs, slippers Best bit of the kit? The slippers!
What do you get? First class: Bulgari products (nourishing hand cream, body lotion and lip balm), eye mask, socks, foldable brush with a pocket mirror, alcohol-free hand sanitiser, toothbrush, toothpaste, mouthwash
Business Class: Eye mask, socks, foldable brush with pocket mirror, hand sanitiser, toothbrush, toothpaste, Clarins’ moisture replenishing lip balm, hand and nail treatment cream and hydra quench cream. Best bit of the kit? It’s got to be the Bulgari products, although the hand sanitiser is a winner. It feels more like a hand lotion than the sticky germ destroyer we are used to and we much prefer its alcohol-free formula.
What do you get? Everything you might possibly need on a flight: Toothbrush, toothpaste, socks, moisturiser, foldable hairbrush/comb, shoe horn, ear plugs, eye mask Best bit of the kit? The bag with the German colours. It reminds us of the heady days of summer 2014 when Germany won the World Cup.
What do you get? First Class: Lucky First-Class passengers receive a Bally-designed bag, filled generously with travel essentials - toothbrush, toothpaste, black cabin socks, eye mask, foldable comb/brush, ear plugs, Kleenex tissues, Ricola throat lozenges, La Prairie goodies (Cellular Time Release Moisturiser, Cellular Eye Contour Cream, Moisturising Lip Balm, Cellular Hand Cream)
Business Class: This kit is in a rich brown Qwstion-designed bag, another high-end Swiss company. On some flights SWISS gift an amenity “tin” contaning socks, eye mask, toothbrush, G.U.M. tooth paste, ear plugs, lip balm Best bit of the kit? The La Prairie skincare products.
What do you get? The Outbound Kit is tablet sized, charcoal grey with black-cherry stitching and a snazzy, silk lining (branded attractively as Virgin Atlantic Upper Class) and contains socks, a pen, toothbrush, eye mask, tissues, toothpaste, ear plugs, a paper envelope for Change for Children
The Inbound Kit is perfectly sized as a change purse (or pencil case for a lucky child) and contains: Socks, eye mask, toothbrush, toothpaste, tissues, pen, ear plugs, Change for Children envelope Best bit of the kit? The bags. Best-thought out bags.
What do you get? Premium Economy: There is a nautical theme running through the Premium Economy kits which consist of a laundry bag and a cosmetic pouch in navy blue and white stripes.
Comfort Class: The Comfort Class kits come in a wine cooling bag and a metal tin, both decorated with a world map motif.
The contents of all the kits are the same but the Comfort Class customers do not get earphones inside their bags. They contain: Eye mask, socks, toothbrush, ear plugs, ear phones Best bit of the kit? The wine cooler.
What do you get? First Class: It doubles as a tablet case and is stuffed with Dermalogica® skincare products, socks, eye mask, ear plugs, tissues, toothbrush, toothpaste, screen wipe, pen, Dermalogica skincare products (multivitamin hand and nail treatment, moisturiser, lip balm, facial wipe)
Business Class: Fitting snugly into the palm of your hand, the durable-pattern and size makes it an easy steal as a make-up bag or pencil case after the flight. It contains: Toothbrush, toothpaste, ear plugs, tissues, eye mask, socks, skincare products by Akhassa (body lotion, moisturiser , lip balm, towelette), coupon for discount on Akhassa products Best bit of the kit? The bags. That Eames Dot Pattern is a delight. Makes us feel like we’re Madison Avenue advertising executives (in the 1960s).
What do you get? Toothbrush, ear plugs, socks, eye mask, body lotion, lip balm Best bit of the kit? The Karité beauty products are choice.
What do you get? First class men's kit: Foldable comb/brush, razor, toothbrush, toothpaste, pen, Refinery products – shave gel, moisturiser, eye gel, lip balm and deodorant stick.
First class women’s kit: Foldable comb with a mirror, cotton pads, pen, toothbrush, toothpaste, Aromatherapy Associates products – rose cleanser and moisturiser, eye serum, orange flower hand lotion, a lip balm and deodorant stick.
Club world women’s kit: In an attractive drawstring bag that could easily be a laundry bag later on, BA has put together an attractive kit with Elemis cosmetics (facial wipe, moisturiser, hand and nail cream and lip balm), toothbrush, toothpaste, socks, pen
Club world men’s kit: Toothbrush, toothpaste, pen, socks, Elemis skincare products (shave gel, moisturiser and lip balm) Best bit of the kit? The skincare products. But we’re fond of the bags too.
What do you get? Bulgari au Thé Rouge body lotion, after-shave cream and perfume, Gillette shaving foam, razor, toothbrush, toothpaste, Axe deodorant, tissues Best bit of the kit? It’s got to be the leather bag. Soft, every so slightly distressed, like the wash bag your grandfather used at Eton.
What do you get? The Diamond First Class kits: Socks, eye mask, roll-on pulse point oil, pillow mist for a “good night’s sleep”, toothbrush, toothpaste, cotton buds, make-up pads, emery board, products by Le Labo, the luxury New York brand (lip balm, hand balm and facial moisturiser), shaving kit of Schick razor and tube of shaving cream
The Pearl Business Class kits: Socks, eye mask, ear plugs, toothbrush, toothpaste, cotton buds, pads, emery board, skincare products by Korres, the Athens-based brand (mint tea hand cream and olive lip balm)
Coral Economy class: Socks, eye mask, ear plugs Best bit of the kit? The bags, they’re beautiful, elegant and earthy. They’re helping local Emiratis, and they have a whiff of lavender about them, which means you could use them as a pillow.
What do you get? First Class: Deluxe products that have a touch of the rain forest about them. Wooden accessories with an Eco element - hairbrush, shoe horn, toothbrush, dental flossing stick, toothpaste, body balm, moisturising face fluid, eau de toilette, lip balm, black silk eye mask, ear plugs
Business Class: Verbena-infused L’Occitane cosmetics (eau de toilette, lip balm and body lotion), foldable brush/comb, toothbrush, toothpaste, pair of socks, eye mask, ear plugs
What do you get? The outbound kit is a beige that whispers “high net worth” and the items inside are a rich, dark-chocolate brown. They include a foldable comb/brush, tissues, ear plugs, eye mask, toothbrush, toothpaste, mouthwash, unisex Loewe goodies (lip balm, moisture mask and hand towel. Agua de Loewe fragranced).
Inbound, the kit is a rich, beige corduroy with a chocolate brown strap and contains an eye mask, ear plugs, tissues, foldable brush/comb, toothbrush, toothpaste, mouthwash, Institut Karite lip balm, Loewe moisture mask, Japan Airlines moisture mask (think surgical mask) Best bit of the kit? The bags. JAL has thought of everything. They’re beautifully engineered with an innovative zip/strap on the camel corduroy one and a hanger in the canvas bag. We’re dying to see the moss-green corduroy bag. We’d book flights for it.
What do you get? The great thing about JetBlue’s Birchbox in-flight kit is that it bypasses the tooth brush + eye mask + shoe horn formula of other airlines. In our sample kit – a sturdy cardboard box branded JetBlue and Birchbox, attractively designed with multiple fonts and a definition of “refreshmint” – there’s a green (mint…) drawstring pouch containing a sample of the Birchbox products of the season. For men: A sachet of dry deodorant for clothes, Hanz de Fuko sponge wax, Hand Healer lotion, LAB Series multi-action face wash, Tube of Super Close Shave Formula, Ursa Major ambidextrous face wipe
For women: Benefit mascara, Hand cream with sea buckthorn by Supergoop, Liz Earle Skin Repair Moisturiser
Avines all-in-one milk multi-benefit beauty treatment, eye patch, deodorant Best bit of the kit? The ever-changing nature of Birchbox. This month it’s Liz Earle, next month who knows which high-end treatment will appear on your low-cost(ish) flight.
What do you get? Toothbrush, toothpaste, socks, ear plugs, eye mask, comb, eau de cologne, moisturiser, wet wipe, shoe bag, lip balm, hairbands
What do you get? Turkish Airlines’ Business-Class offering exudes style: Non-slip socks, eye mask, stickers – “Please do not disturb” and “Please wake me for meal”, Crabtree & Evelyn Jojoba Oil nourishing hand cream and lip balm, foldable brush/comb, toothbrush, toothpaste, ear plugs, shoe horn Best bit of the kit? The bag. It’s a bright letterbox-red envelope of a bag.
What do you get? The Business Class kit contains a range of cosmetics: Socks, eye mask, shoe horn, ear plugs, mouthwash, body lotion, lip balm, wet wipe, nail file, comb Best bit of the kit? The attention to detail is striking: all of the products are decorated not only with LOT’s logo but also a quirky little white design on a light grey background; there is a nice feel to the soft grey socks too.
What do you get? Socks, eye mask, toothpaste, toothbrush, pen, shoe horn, hairbrush, Schick razor, Sperian earplugs, Rituals shaving cream, moisturiser and lip balm Best bit of the kit? The granite-patterned bag. It’s solid, minimalist quality.
What do you get? Saga (business) Class: Beautifully finished in true rustic Nordic style, these slightly woolly kits come in both light and dark grey felt. They contain: Eye mask, ear plugs, peppermints, socks, toothbrush, toothpaste, lip balm, moisturiser, hand cream from the Icelandic Blue Lagoon
Economy Comfort (USA only): A very cool design – a little brown bag with zipper top – it encourages you to “take a little nap” in traditional Icelandic fashion and contains: Ear plugs, eye mask, towel, Mentos Best bit of the kit? The Blue Lagoon products.
What do you get? Socks in Air NZ cabin crew colours, toothbrush, toothpaste, novelty “Beware I Sleep Walk” eye mask, Air NZ pen, ear plugs, Clarins HydraQuench Cream and Moisture Replenish Lip Balm. Best bit of the kit? The novelty eye mask. Air NZ has fun with flying (check out their safety videos and their willingness to rebrand for Hollywood movies). A good unisex product.
What do you get? Men's: Australian-designed toilet bag in black filled with SK-II Moisturising Cleanser, Age Revitalising Moisturiser and Facial Treatment Essence, eye mask, ear plugs, toothbrush, toothpaste, Gillette shave foam, Gillette razor, Rexona aerosol deodorant, voucher for an SK-II skin consultation and facial treatment mask through Myer and David Jones in Australia
Women’s: Clutch-sized Australian designed toilet bag in red filled with pocket mirror, SK-II Facial Treatment Gentle Cleanser, Facial Treatment Essence and Stempower Moisturiser, tissues, toothbrush, toothpaste, eye mask, ear plugs, Rexona aerosol deodorant, voucher for an SK-II skin consultation and facial treatment mask through Myer and David Jones in Australia. Best bit of the kit? The mirror.