Mercedes issues C-Class recall

Mercedes-Benz C-Class

Mercedes has announced a global recall of its brand-new C-Class model, after issues with steering components were uncovered in its European manufacturing facilities.
This recall has been confirmed by the Vehicle and Operator Services Agency (VOSA). 8,145 C-Class models, in both saloon and estate guises, are affected in the UK. Owners with cars built between January 17 and September 22 2014 are advised to liaise with their local dealership.

VOSA goes on to state that the issue centres around the steering column coupling lock, which may not have been installed correctly. Normally this would be evident by a noise coming from the steering assembly, though in extreme circumstances the whole steering system could fail, leading to a potentially dangerous loss of control.

There are currently no reports that the issue has led to any accidents in the UK or other affected markets. Mercedes is treating the recall as a precautionary measure and has not advised owners to stop driving their vehicles.

A safety check on affected models should take no more than 30 minutes.

The recall also affects 28,000 customers in the C-Class's biggest market, Germany, and 10,500 in the United States, though it is thought that only cars manufactured at Mercedes' European factories, particularly those in Germany, are affected. Cars built from 22 September onwards are not affected.

This is not the first time the Mercedes C-Class has been the subject of a safety recall. Earlier this year around 253,000 models built between 2008-11 were recalled in the US, due to a taillight wiring problem that created a potential fire risk, which was identified by complaints from owners.
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