Post Office trials 150 returns drop-off points

Post Office trials 150 returns drop-off points

The Post Office has announced a trial of more than 150 new drop-off points for home shopping customers returning orders using Royal Mail's pre-paid returns services.

The aim is to make it easier for customers to return orders placed during the peak period for home shopping in the run-up to Christmas.

The new drop-off points will be based in existing retail outlets such as garages and convenience stores, most of which open seven days a week.

Martin George, the Post Office's chief commercial officer, said: "Around one in 10 online orders are returned, so retailers need to ensure they provide a convenient, easy and reliable returns network.

"It's a growing market and one in which the Post Office, through its unrivalled reach, is the market leader.

"We know people want the flexibility to choose where and when they return home shopping orders. We have the UK's largest and most trusted returns network.

"Through trialling these new drop-off points, we want to make it easier for even more people to access our network by giving greater choice when returning items."

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