Passenger boost for budget airlines

Ryanair launches 12 new routes

%VIRTUAL-SkimlinksPromo%The number of passengers flying with low-fare airlines Ryanair and easyJet increased last month despite the disruptive French air traffic control strike.

EasyJet carried nearly 6.1 million passengers in June 2014 - a 10.1% rise on the June 2013 total.
Ryanair passenger levels reached 8.3 million last month - an increase of 5.0% on June last year.

Both carriers had to axe a number of flights due to the French strike towards the end of last month.

EasyJet has carried 63.37 million passengers in the 12 months to the end of June 2014 - a 5.4% increase on the total for the 12 months ending June 2013.

A total of 82.7 million people have flown with Ryanair in the 12 months ending June 2014 - the highest 12-month figure ever and a 3% rise on the figure for the year ending June 2013.

The five worst holiday disasters
See Gallery
Passenger boost for budget airlines

If you are a victim of a strike, or any other event beyond the airline's control (including ash clouds!), they must offer you a refund (in which case it's up to you to find a way home) or an alternative flight. While you are waiting for the flight you have the right to food and refreshment and accommodation.

If you are on a package holiday, your tour operator is entirely responsible for looking after you until you get back to the UK.

This is more likely to happen due to the financial crisis, but in some situations you are covered. 

If you pay by credit card and it's over £100, you'll get a refund from the card company. 

Your travel insurance may well cover you too, but check before you go.  

Talk to the airline, and if it is temporarily misplaced they should arrange for it to be sent to your accommodation, and you should be either given cash to cover the essentials in the interim.

If it's completely lost you must wait 21 days and then make a claim for compensation. If you are travelling as part of a package you can claim costs from your operator.

If you are travelling within the EU you need an EHIC card, which gives you access to public healthcare. However, this won't necessarily be free, and if you need extra services such as accommodation for a carer, a helicopter home or a delayed flight, you could end up seriously out of pocket.

The only protection that will guarantee you will be looked after without running up a horrendous debt is by having travel insurance - which often covers up to £10 million of costs.

The most common form of theft is pick-pocketing, followed by theft from a car and bag snatching. Meanwhile, 752,000 of those surveyed had items stolen from their hotel room or villa.

If you have anything stolen, your only protection is insurance. You need to tell the local police immediately and get a crime reference for your travel insurer.


Read Full Story