Insurers to 'review' premium lines

Updated
A large crack in a house in Magdalen's Close, Ripon after a huge sinkhole has opened up in the street. PRESS ASSOCIATION Photo. Picture date: Tuesday February 18, 2014. Police cleared the properties on Magdalen's Close in Ripon, North Yorkshire, at 5.40pm after receiving reports the huge sinkhole had appeared. Officers carried out house-to-house checks in the area to warn people close to the affected properties. Police, fire crews and the ambulance service remained at the scene with utility services' engineers and structural engineers who were assisting with the incident. See PA story WEATHER Floods. Photo credit should read: Dave Higgens/PA Wire

%VIRTUAL-SkimlinksPromo%Insurance firms will look at their use of costly telephone lines for customers calling them for help, ministers said after a flooding summit with the industry in Whitehall.

Consumer champion Which? raised concerns that claimants were often forced dial 084 or 087 numbers, running up bills of up to 41p a minute.

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