Gatwick apologises over chaos
%VIRTUAL-SkimlinksPromo%The boss of Gatwick has offered profuse apologies to passengers following the Christmas Eve chaos at the West Sussex airport, admitting a lot more "could and should" have been done for customers.
The actions of bosses in dealing with a flood-hit airport on December 24 "fell short" and would have an impact on the airport's reputation, Gatwick chief executive Stewart Wingate told the House of Commons Transport Committee.