What happens if your Christmas presents don't arrive?

Sarah Coles
presents
presents

This year more than one in ten of us have decided to skip the stress of the high street, and do our Christmas shopping online. It's a brilliant way to avoid the crowds and the queues, and can feel like Christmas without the stress.... until something fails to arrive.

So what are your rights if your presents never show up - or if they're stuck in the post until the new year?



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