Shoppers hit by bank card meltdown

PA/AOL Money
RBS trading update
RBS trading update

Banks that left shoppers in the UK high and dry on the biggest online shopping day of the year due to a computer glitch have promised to cover their customers' out-of-pocket expenses.

The technology meltdown has left customers of the Royal Bank of Scotland (RBS) Group, which includes NatWest and Ulster Bank, without the use of their debit or credit cards. It has also affected the banks' websites and smartphone apps.