Protection from 'shock' phone bills

Updated

%VIRTUAL-SkimlinksPromo%Mobile phone users are to be protected from "shock bills" if their handsets are stolen, with a new cap on the maximum value of calls they will be expected to pay for.

Under an agreement between Government and four major mobile companies - EE, Three, Virgin Media and Vodafone - phone users will also gain a right to be informed if prices rise mid-contract and to break off the contract without penalty if they do not wish to pay the higher rates.

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