Easyjet 'forces four-year-old to sit alone' on holiday flight home from Greece

Easyjet 'forces four-year-old' to sit alone on holiday flight home from Greece

A four-year-old boy was left "completely distressed" after being forced to sit apart from his parents on a four-hour Easyjet flight home from Greece.

Lisa Posniak and her husband Mark cut short their holiday in Rhodes, Greece, after hearing the news her grandfather had died.

Lisa, 33, who was three months pregnant at the time, told the Daily Star: "We got to the airport before the check-in desk opened so we were first in line.

"But we were told that none of us could sit together. Easyjet had seated Noah on his own.

"I told the lady at check-in that there was no way he could sit by himself for the four-hour flight, but she told me that because we had changed our flight they couldn't give us any other seats."

To calm her down, Mark said he was sure they would definitely be able to change once they were on the flight.

But, Lisa told the Evening Standard: "The check-in lady heard this, she told us we wouldn't be allowed to because by law, everyone has to sit in their allocated seat in case of an accident. She also added that she was unable to move other passengers because they had paid for their particular seats and that we weren't entitled to sit together as we had changed our flights."

Lisa added that things "got quite heated" as she asked a steward to come and sort the situation out on board. She said Noah was "completely distressed at being separated from me, and I caused a big scene, screaming across to the steward that it was ridiculous to expect a four-year-old to sit on his own".

In the end another family offered up their three seats after taking pity on their situation.

The family paid £1,603.91 for their original flights, but had to pay another £210 fee to change them.

Mrs Posniak asked for the £210 fee to be refunded. Easyjet offered a £129 refund for their seat booking and luggage payments.

A spokesman for Easyjet told the Evening Standard and the Daily Star: "EasyJet provides allocated seating on all flights and uses a sophisticated algorithm which seats families and groups on the same booking together.

"The flight was fully booked, and as the check-in agent was unable to seat the family together at check-in the procedure is for the cabin crew to manage the issue at boarding."

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Easyjet 'forces four-year-old to sit alone' on holiday flight home from Greece
Is it just us, or is there something seriously nut so about the concept of paying for the privilege of paying? It's a crazy, mixed-up world when you have to pay £10 to use a debit card which costs the airline around 20p to process. Of course, you could apply for one of the cards which are 'free' to use, but they change all the time and take hours to apply for. If we thought about it too hard we'd only ever sit at home and cry.

My dear, the garishness! Bright orange, purple, lurid yellow... it's enough to make anyone long for the days of a discreet livery of navy, red and perhaps a touch of silver. If you weren't feeling queasy before you got onboard, the combination of lime green uniforms and a £10 gin and tonic should do the job. Pass the sick bag – oh no, that's right, there aren't any.

It's all very well paying £3.99 for your flight to Stockholm, but you won't be feeling so clever when you land in a field in the middle of nowhere, surrounded by lakes and forests, with no capital city in sight. Add on the taxes, extra charges and an hour and a half taxi ride into town and suddenly the national carrier flying to the main airport is looking like a pretty good deal. Especially when you factor in the professional service and free prawn sandwich you would have got...
Ah, the joys of the online no-frills airline booking procedure... First off, you have not got a choice: you can only book via the internet (the chances of finding a real live human to book with are about as high you being able to travel on one of the special offer days). You've then got to navigate the site without accidentally hiring a car, paying for golf clubs or adopting a small child. By the time you remember to print out your boarding pass within the correct time period, you're in serious need of a holiday...

The recent story about a certain airline which gave a man a sandwich and a drink after he suffered a cardiac arrest – and then charged him for it – just about sums up the no-frills airline attitude to catering. It's all about the money, money, money. So, three letters for you: B.Y.O.

Seriously, what is up with people who pay for speedy boarding? You haven't spent enough on extra taxes, credit card charges, baggage fees? Sure, whack on another hefty charge while you're at it, just so you can stand in the front of the queue and feel superior. The plane's not going anywhere until the povs at the back of the queue are on too, so save the twenty quid – you'll need it to pay for your cheese sandwich on board.
No, no, we don't really need to take anything with us on our holiday, honestly. We may be going to Norway for two weeks in January, but a toothbrush, t-shirt and a pair of flip-flops will do us just fine. The book, nappies, wet wipes and baby food ? No problem, they'll slip right into the one bag too, that's fine, don't need them at all, yes stick them in the overhead locker miles away from my seat, too. Marvellous.

Remember in the old days when the seat in front of you had a pocket you could stow your bits and pieces, magazines, bottle of water etc, instead of having to strew them all over the floor? They might be saving space and weight, but when your three-year-old starts projectile vomiting and the seat belt sign's on, suddenly a seat pocket full of sick bags makes a lot of sense. Ah, sweet revenge...

Jeez, there's nothing like 29" legroom pitch and a non-reclining seat back to force you to practice your yoga moves. Like human origami, we fold our limbs into unnatural shapes and wonder why we can't feel our feet by the end of the flight. And we're relatively normal! What it's like for a 6ft 7" man, or a 7 month pregnant woman with a 20 month old on her 'lap' doesn't bear thinking about...

OK, when you're paying more for your beer than your air fare, you can't expect silver service, but would a smile hurt? We feel for the cabin crew dealing with leery stag weekenders and bitter businessmen whose companies won't cough up for a proper airline, but it would be nice to be treated slightly more like a human being, less like a walking wallet from whom to extract as much cash as possible in a two hour period. Scratch card, perfume, magazine, £2.50 bottle of water, anyone?

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